Terms and Conditions

Effective Date: July 30, 2025

Welcome to caremug.com. These Terms and Conditions (“Terms”) govern your use of our website and your purchases from us. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before placing any orders.

1. About Us

caremug.com is an online store operated from India. We offer a variety of products for purchase, currently fulfilled through Cash on Delivery (COD) only.

Email: info@caremug.com
Phone: +91 9999999999

2. Eligibility

To shop with us, you must be at least 18 years old or have the consent of a parent or guardian. By placing an order, you confirm that the information provided is accurate and complete.

3. Ordering Process

Orders can be placed directly through our website.
We reserve the right to accept or reject orders at our discretion.
You agree to provide correct shipping details; we are not responsible for delivery issues due to incorrect or incomplete addresses.

4. Payment Terms

We currently support Cash on Delivery (COD) as our sole payment method.
Payment is collected at the time of delivery.
We do not accept online or UPI payments at this time.

5. Shipping and Delivery

Orders are shipped within the timelines displayed on product pages or communicated via email/SMS.
Delivery timelines may vary based on your location.
Shipping is available only within India.
We are not responsible for delays caused by third-party logistics providers.

6. Cancellations

If you wish to cancel an order, you must do so before the item is shipped.
Once shipped, the order cannot be canceled.

7. Returns and Refunds

At this time, we do not offer returns or refunds once the order is delivered.
If the item is damaged during delivery, please contact us immediately at info@caremug.com with photographs.

8. User Responsibilities

You agree not to misuse the website or place fake or fraudulent orders.
Any abuse of our services may result in the suspension of your account or future order restrictions.

9. Product Descriptions and Pricing

We strive to provide accurate descriptions and pricing.
In the event of a pricing or product error, we reserve the right to cancel or adjust your order.

10. Intellectual Property

All content, images, and trademarks on caremug.com are the property of their respective owners. You may not reuse or distribute them without our written consent.

11. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

12. Modifications

We reserve the right to update or modify these Terms at any time without prior notice. The updated version will be posted on this page with the new effective date.

13. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Your City or State].

14. Contact Us

If you have any questions regarding these Terms, please contact:

Email: info@caremug.com
Phone: +91 9999999999